Privacy Policy – Your Data, Your Privacy
🔒 Effective Date: March 02, 2025
At Xpand eBooks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase digital products.
1. Information We Collect
When you use Xpand eBooks, we may collect the following information:
1.1 Personal Information
✅ When You Make a Purchase: Name, email address, billing address, and payment details.
✅ When You Contact Us: Email address, phone number, and any message you send.
1.2 Non-Personal Information
📊 We collect technical data such as:
✔️ Browser type and version
✔️ IP address and device type
✔️ Website activity and usage
This data helps us improve user experience and prevent fraudulent activity.
2. How We Use Your Information
We use your data for the following purposes:
✔️ To Process Orders: Deliver purchased digital downloads securely.
✔️ To Improve Our Website: Track website performance and enhance user experience.
✔️ To Provide Customer Support: Respond to inquiries and technical issues.
✔️ To Send Promotional Emails (With Consent): Offer discounts, new releases, and updates.
✔️ To Prevent Fraud & Ensure Security: Detect unauthorized activity and secure transactions.
3. How We Protect Your Information
We implement strict security measures to safeguard your data:
🔒 Secure Payment Processing: We use SSL encryption and trusted payment gateways (Stripe, PayPal, etc.).
🛡 Limited Data Access: Only authorized personnel have access to your personal information.
🚫 No Data Sharing or Selling: We do not sell, rent, or share your information with third parties, except as required by law.
4. Cookies & Tracking Technologies
🍪 What Are Cookies?
Cookies are small data files stored on your device to enhance your experience.
4.1 How We Use Cookies
✔️ Improve website navigation and performance
✔️ Remember your preferences and past purchases
✔️ Track analytics for website improvements
4.2 Managing Cookies
You can disable cookies in your browser settings, but some website features may not function properly.
5. Third-Party Services & Payment Processing
We use third-party services (such as Stripe, PayPal, Google Analytics) to process payments and analyze website traffic. These services have their own privacy policies.
🔹 Payment Security: We do not store your credit card details. Payments are securely processed through trusted third-party payment gateways.
6. Your Rights & Data Control
You have the right to:
✔️ Access your data – Request a copy of your stored personal information.
✔️ Update or delete your data – Contact us for modifications or removal.
✔️ Opt out of marketing emails – Click “Unsubscribe” at the bottom of any email.
For any data-related requests, contact us at support@xpandebooks.com.
7. Policy Updates & Changes
We may update this Privacy Policy to reflect changes in laws or business operations. Updates will be posted on this page with a revised Effective Date.
Continued use of our website after updates means you accept the revised policy.
8. Contact Information
📧 Email: support@xpandebooks.com
